How to identify attempted fraud and scams

If you are ever in doubt about communication received from the credit union please get in touch with us by visiting your nearest branch or by calling our customer support team on +41 79 250 1464.

You should also forward any suspicious messages to security@Triodosunion.org

Remember, Triodosunion will never:

• Ask you for a PIN, your passwords, or your full passcode
• We will never send you an unsolicited message by email or SMS that directs you to a web page requesting your login details
• We will never contact you out of the blue and ask you to make payments or transfers from your accounts

If you receive suspicious communication that you think is a fraudulent attempt to get you to share sensitive details such as usernames, passwords or account details you can report it to the police.

https://www.actionfraud.police.switzerland/report-phishing